Today was a big day for fans of Harry Potter and Broadway, of which there are many, as tickets for Harry Potter and the Cursed Child in New York City, went on sale. However, the process by which diehard fans secured tickets was anything but smooth.

The first hurdle for fans came from the ticketing process itself. Fans learned that, despite signing up for Ticketmasters Verified Fans process, demand for Cursed Child seats was so high that the production couldnt guarantee that each user would get a code for a ticket. The selection was randomized to ensure fairness.

Even those lucky enough to get a code had struggles when the tickets became available at 11 a.m. EST on Wednesday. Fans complained about wait times of up to 25 minutes while the site loaded the page that would allow them to buy tickets. When the page finally loaded, many were disappointed to find that the cheaper tickets were sold out and only the $200 seats were available.

As Newsweek notes, Harry Potter and the Cursed Child is broken up into two parts that fans can either watch back-to-back, in two nights or at later separate dates (although thats not recommended). This means that fans would need to shell out $400 minimum in order to see the story play out in its entirety. Many fans took to Twitter to express their disappointment to Ticketmaster.

Received my access code for #TheCursedChild & tickets are $155 per part! I can’t afford to be a Harry Potter fan anymore @jk_rowling

Stephanie London (@queeen0fsheba) October 18, 2017

When you actually get an access code for Harry Potter and the Cursed Child but the only tickets left are $199+ per part 🙂

Bri Schafer (@bri_schafer) October 18, 2017

Additionally, many fans were upset by technical issues from the website.

@Ticketmaster I had Harry Potter and the Cursed Child tickets in my cart and the system wouldnt let me pay and now my code is expired?!?!?!

Stephanie Loh (@lovestephy) October 18, 2017

Obviously, first release tickets for the show have sold out, but the production is assuring fans that there will be more opportunities to get tickets in the future before the show ends its run. It offered no apology to fans for the rocky ticketing process, though.

All tix for our 1st release have now sold. Dont worry! There will be plenty more chances to buy tix before previews begin. #CursedChildNYC

Cursed Child NYC (@HPPlayNYC) October 18, 2017

Harry Potter and the Cursed Child began its run in London before moving to the Lyric Theater on Broadway. Most of the original cast from the London production are making their way to New York City for its run.

The play acts as a sequel to the final book in the series, Harry Potter and the Deathly Hallows. About 17 years after Harry Potters last adventure, his son is a student at Hogwarts and befriends the son of his former rival, Lucius Malfoy.

The show opens April 22, 2018.